Social Media Support Agent
Sales / Customer Service
Posted on: 2024/11/28 | Job ID: 170465
St. Catharine's
,
ON
Temporary
TalentWorld is hiring a Social Media Support Agent in Niagara and St. Catherine for one of our clients, a leading professional services provider in North America and a proud Global 500 company! As a Social Media Support Agent, you'll help support and expand a large customer base by demonstrating the value of advertising solutions. Ready to enhance your customer service skills in a dynamic environment? This is your opportunity!
TalentWorld is recruiting Social Media Support Agent in Niagara and St. Catherine, ON for one of our top financial clients.
Social Media Support Agent Job Responsibilities: -
Accommodations are available upon request to support your participation during all stages of the recruitment process.
#TWONTEMP
TalentWorld is recruiting Social Media Support Agent in Niagara and St. Catherine, ON for one of our top financial clients.
Social Media Support Agent Job Responsibilities: -
- Educate partners (Creators) on Social Media platforms and technology.
- Consults on strategy & helps to optimize partners objectives on social media.
- Tracks, analyzes, and communicates key quantitative metrics and current trends to managed partners.
- Presents and promotes relevant solutions to existing new partners that will enable them to reach their goals.
- Manages an existing book of business and services ~300 accounts through text, phone and email outreach to new and legacy partners.
- Plans and organizes a daily work schedule to call on existing and potential partners, conducts warm outreach to new partners, responds to scaled marketing leads on an ongoing basis.
- Experience using social media.
- Familiarity with online advertising products, digital experience a plus.
- Good to excellent computer skills with technical expertise.
- Excellent listening, interpersonal, and customer service skills with a solutions mindset and passion for customer experience.
- Exceptional grammar, typing accuracy, and writing skills.
- Positive attitude with the ability to overcome sales rebuttals.
- Demonstrates the ability to work with minimal supervision, exercise good judgment, and maintain a dedication to continuous improvement.
- Flexible, quick learner, able to adapt to continuously evolving needs and identify areas for client improvement.
- Highly motivated with strong attention to detail and follow-through, eager to contribute to a collaborative team environment.
- Salary: $19.23/hour, $1000 bonus
- Benefits: 40 Hours Weekly, Onsite
- Duration: 12-months contract
- Schedule: Monday to Friday, 9:00AM to 6:00PM
- Location: Niagara and St. Catherine, ON
Accommodations are available upon request to support your participation during all stages of the recruitment process.
#TWONTEMP