Service Delivery Manager - YYT
Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? Can you think on your feet and remain calm in a critical situation? If so, TalentWorld is on the hunt for a savvy Service Delivery Manager in St. John's, NL , to be a key contributor in a fast paced and ever-changing environment.
As a Service Delivery Manager, you'll be at the forefront of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of collaboration, you'll play a pivotal role in our continued success.
Service Delivery Manager Job Responsibilities:
- Conduct and supervise daily operations to meet productivity targets and quality standards.
- Develop and implement streamlined processes to enhance efficiency.
- Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
- Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Foster a culture of teamwork, accountability, and continuous improvement among team members.
- Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
- Coach staff on how to improve performance and develop new skills in a positive manner.
Service Delivery Manager Qualifications:
- Post-secondary education or equivalent work experience.
- A minimum of 1-3 years of direct management experience.
- Strong leadership skills with a track record of building high-performing teams.
- Exceptional analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- A strategic mindset with the ability to drive results in a dynamic environment.