CRM Implementation Specialist

Information Technology (IT)
Posted on: 2024/06/13 | Job ID: 167335
Toronto
,
ON
Temporary
Ready to revolutionize digital solutions? Become a CRM Implementation Specialist specializing in Oracle Siebel CRM or Adobe AEM and join our innovative team. Craft next-generation hosting solutions that set new industry standards while collaborating with top talent in a dynamic environment. Enjoy the flexibility of a hybrid work model that supports creativity and work-life balance. If you're driven by innovation and eager to make a significant impact, this role is your gateway to shaping the future of technology. Step up to the challenge—apply today and embark on a rewarding journey of creativity and achievement with us.

TalentWorld is recruiting a CRM Implementation Specialist in Toronto, Ontario for one of our clients.

Responsibilities
  • Design and develop hosting technology solutions based on client requirements and best practices.
  • Create business design documents and define functional/non-functional requirements.
  • Develop application flows and conduct user research and usability testing.
  • Design user personas, journey maps, wireframes, and high-fidelity mockups.
  • Implement change management methodologies and document test strategies.
  • Collaborate with cross-functional teams to ensure alignment with business goals.
  • Maintain adherence to corporate quality assurance standards and industry best practices.
Qualifications
  • Bachelor’s degree in computer science, Information Technology, or related field.
  • Designation or certification in Oracle Siebel CRM or Adobe AEM is required.
  • Minimum 7+ years of experience in designing and implementing solutions with Oracle Siebel CRM or Adobe AEM technologies.
  • Proven experience in the public sector, particularly with Public Sector Transfer Payment (Grant) Model.
  • Proficiency in UI prototyping software such as Figma or Adobe XD.
  • Familiarity with change management methodologies and rational unified process (RUP).
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication skills, both verbal and written, with the ability to collaborate effectively in cross-functional teams.
  • Ability to work under pressure, meet deadlines, and adapt to changing priorities.
Employment Details
  • Salary: $75.00HR - $80.00HR
  • Benefits: 37.5 hours weekly, Contract, Full-time, Hybrid
  • Schedule: 8:00AM to 4:30PM, Monday to Friday
  • Other: 3 months contract, possibility of extension
Interested in CRM Implementation Specialist role in Toronto, Ontario?

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